Began Korea Electrical Wire Home Appliance Customer Service
Established Daewoo Electronic Home Appliance Service
Female service personnel are employed by Daewoo Electronic for the first time in Korea
Opened and operated on-site Job Training Centers (6 major cities)
Consolidation of IT (Daewoo Telecom) customer service
<Excellence in Customer Service> certification (A/S mark) received
<Presidential Award for Customer Protection> received
<100 Top Competitive Company for Customer Satisfaction> received(MOCIE)
Renamed Daewoo Electronics Service and specialized to provide customer service/repair <Presidential Award for Disaster Relief Support> award received
Expanded into IT business
Expanded the high speed internet business Opened a web site (www.dwesvc.com)
New corporate mission statement and announcement of second brand, Yes Service First to provide home appliance professional service program, "e-Dr".
Opened nationwide call center Ran "Number One Service" customer satisfaction campaign <Excellence in Customer Service> certification (A/S mark) received Renamed <Daewoo Elec Service Co., Ltd.> <2005'Korea Customer Satisfaction Award> received
Updated web site (www.dwesvc.com)
Obtained <Certificate of Excellent Service Quality Company of Korea> (Ministry of Trade, Industry & Energy)
Selected as <Outstanding call center> (KMA)
Obtained <Certificate of Excellent Service Quality Company of Korea> (Ministry of Knowledge Economy)
Renamed <Dongbu Daewoo Electronics Service Corp., Ltd.>
Selected as <Outstanding call center> (KMA)
Obtained <Certificate of Excellent Service Quality Company of Korea>
Obtained <Certificate of KS-SQI> (Received the top ranking in <Korean Standard Service Quality Index>)