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Placing customer satisfaction first, Daewoo Elec Service became the first company to offer specialized service for home appliances and electronics in 1998.

" Matrix 1967~1996 "

1967

Began Korea Electrical Wire Home Appliance Customer Service

1983

Established Daewoo Electronic Home Appliance Service

1985

Female service personnel are employed by Daewoo Electronic for the first time in Korea

1990

Opened and operated on-site Job Training Centers (6 major cities)

1992

Consolidation of IT (Daewoo Telecom) customer service

1995

<Excellence in Customer Service> certification (A/S mark) received

1996

<Presidential Award for Customer Protection> received

" Establish 1997~2000 "

1997

<100 Top Competitive Company for Customer Satisfaction> received(MOCIE)

1998

Renamed Daewoo Electronics Service and specialized to provide customer service/repair <Presidential Award for Disaster Relief Support> award received

1999

Expanded into IT business

2000

Expanded the high speed internet business  Opened a web site (www.dwesvc.com)

" Gambado 2001~2005 "

2001

New corporate mission statement and announcement of second brand, Yes Service First to provide home appliance professional service program, "e-Dr".

2002

Opened nationwide call center Ran "Number One Service" customer satisfaction campaign <Excellence in Customer Service> certification (A/S mark) received Renamed <Daewoo Elec Service Co., Ltd.> <2005'Korea Customer Satisfaction Award> received

" Advancement 2006~Present "

2006

Updated web site (www.dwesvc.com)

2006

Obtained <Certificate of Excellent Service Quality Company of Korea> (Ministry of Trade, Industry & Energy)

2010

Selected as <Outstanding call center> (KMA)

2011

Obtained <Certificate of Excellent Service Quality Company of Korea> (Ministry of Knowledge Economy)

2013

Renamed <Dongbu Daewoo Electronics Service Corp., Ltd.>

2013

Selected as <Outstanding call center> (KMA)

2014

Obtained <Certificate of Excellent Service Quality Company of Korea>

2015

Obtained <Certificate of KS-SQI> (Received the top ranking in <Korean Standard Service Quality Index>)