1588 Service
Dial 1588-1588 anywhere nationwide. All service requests
will be immediately processed through our service
representatives, automated system and wireless
handhelds. |
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Online Service
We offer customer convenience through our online
services. At home or office, go online to
request service, or do a self diagnosis for a simple
fix. |
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Customer Visit Reservation Service
Set your own date and time for service. We will provide
accurate service at the time you want, and you won’t
need to waste any of your valuable time. |
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Service Specialist Honor Policy
Our name, our honor!
With name tags on our shirts and a courteous name card
we offer as we meet with our customers, we guarantee
credibility of our services. We also call to let you
know the name and department of the service
representative about to make a visit to your
home/office. |
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Plus One Service
Receive two services for one visit. In addition to the
original service request, our service engineer will
check one more product. If you have an extra concern,
don’t hesitate, just ask! |
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Service Warranty
If a serviced product fails for an identical reason
within 1 year of service, we guarantee remedial
service free of charge. For recurring problems, call on
us for service. |
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Happy Call Service
Our responsibility to you doesn’t end when the service
ends. We check up on the serviced product and your
satisfaction to our services, and answer to even the
smallest of concerns. |
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Customer Evaluation Policy
Our quality assurance personnel reviews your comments on
our work. Through an automated
dialing system, we do a detailed check on your overall
satisfaction and incorporate any findings
into enhancing your satisfaction level. |
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